General Archives - Grasshopper /faq-category/general/ Digital banking designed to drive your business forward. Thu, 30 Jul 2026 17:45:44 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.3 /wp-content/uploads/2022/02/cropped-favicon-32x32.png General Archives - Grasshopper /faq-category/general/ 32 32 What is the bank’s routing number? /faqs/what-is-the-banks-routing-number/ Fri, 20 Sep 2024 19:39:38 +0000 /?post_type=faqs&p=2346 The routing number you use depends on the specific account or service you have with us or one of our fintech partners. Banks may use multiple routing numbers to streamline transactions for different purposes, geographic regions, or, in our case, different technology partners and platforms. This allows us to efficiently route payments for our direct […]

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The routing number you use depends on the specific account or service you have with us or one of our fintech partners. Banks may use multiple routing numbers to streamline transactions for different purposes, geographic regions, or, in our case, different technology partners and platforms. This allows us to efficiently route payments for our direct clients as well as for the customers of our various fintech partners.

For Direct Business Banking & Commercial Clients:

  • ABA Routing Number: 026015024
  • This routing number is used for all our direct business and commercial banking clients. It is also the routing number for fintech clients whose programs are powered by Treasury Prime. For more information, click here. 

For Fintech Programs Powered by Increase:

  • Routing Number: 026015244
  • Fintech clients whose programs are powered by our API-middleware, Increase, must use this separate routing number. For more information, click here.

If you see our bank name associated with a financial service you’re using, it is likely because we are the partner bank providing the underlying, FDIC-insured banking services. Always refer to the specific account details provided by the fintech to ensure you are using the correct routing number. For more information, click here.

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How is interest calculated? /faqs/how-is-interest-calculated/ Fri, 06 Oct 2023 02:35:11 +0000 /?post_type=faqs&p=1633 At Grasshopper we use the daily balance method to calculate interest on our deposit accounts. This method applies a daily periodic rate to the principal available in your account each day. Please note: When calculating interest, we use the collected balance, which means we only include funds that we have actually received payment for. For […]

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At Grasshopper we use the daily balance method to calculate interest on our deposit accounts. This method applies a daily periodic rate to the principal available in your account each day.

Please note: When calculating interest, we use the collected balance, which means we only include funds that we have actually received payment for.

For more information about rates, refer to our rate sheet.

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Do you offer paper checks? /faqs/do-you-offer-paper-checks/ Thu, 05 Oct 2023 14:30:47 +0000 /?post_type=faqs&p=1644 As a digital bank, we have a digital-first mindset, which means we are advocates of using technology to complete financial transactions online. That being said, we do not offer checks at this time and encourage you to use bill pay to make or schedule payments via paper check. You are also welcome to order them […]

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As a digital bank, we have a digital-first mindset, which means we are advocates of using technology to complete financial transactions online. That being said, we do not offer checks at this time and encourage you to use bill pay to make or schedule payments via paper check. You are also welcome to order them from our preferred vendor, Harland Clarke, or any third-party vendor of your choice. We do not charge any fees for writing or depositing checks from your account.

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Can I deposit cash or checks? /faqs/can-i-deposit-cash-or-checks-2/ Tue, 03 Oct 2023 12:57:40 +0000 /?post_type=faqs&p=1623 As a digital-first bank, we provide powerful digital tools to easily deposit checks from your mobile device. While traditional branch deposits aren’t available, you can deposit cash at select MoneyPass® ATMs. To find a deposit-enabled ATM near you, use the MoneyPass® ATM locator.   

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As a digital-first bank, we provide powerful digital tools to easily deposit checks from your mobile device. While traditional branch deposits aren’t available, you can deposit cash at select MoneyPass® ATMs.

To find a deposit-enabled ATM near you, use the MoneyPass® ATM locator. 

 

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Do you place holds on check deposits? /faqs/why-is-there-a-hold-on-my-check/ Tue, 03 Oct 2023 12:55:29 +0000 /?post_type=faqs&p=1480 When you make a deposit, your funds must go through one of the U.S, Federal Reserve central clearinghouses, which may require your deposit to be put on hold while the funds are cleared. Holds are put in place to protect you and your account in the event that your check does not clear. Using funds […]

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When you make a deposit, your funds must go through one of the U.S, Federal Reserve central clearinghouses, which may require your deposit to be put on hold while the funds are cleared. Holds are put in place to protect you and your account in the event that your check does not clear.

Using funds from an uncleared check could result in your account becoming overdrawn and/or cause other outstanding payments to bounce, resulting in potential fees. The best way to avoid experiencing these holds is to request payments as an ACH.

For more information, refer to our Master Service Agreement.

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How quickly can I access funds after I deposit a check? /faqs/when-will-my-check-deposit-be-available/ Tue, 03 Oct 2023 12:53:08 +0000 /?post_type=faqs&p=1481 Deposits are subject to our funds availability policy. Depending on the type and amount of check that you deposit, funds may not be immediately available. For more information, refer to our Master Service Agreement.  

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Deposits are subject to our funds availability policy. Depending on the type and amount of check that you deposit, funds may not be immediately available.

For more information, refer to our Master Service Agreement.

 

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Do you issue cashier’s checks or money orders? /faqs/do-you-issue-cashiers-checks-or-money-orders/ Tue, 03 Oct 2023 12:52:15 +0000 /?post_type=faqs&p=1645 As a digital bank, we have a digital-first mindset, which means we are advocates of using technology to complete financial transactions online. That being said, we do not issue certified checks, cashier’s checks or money orders at this time and encourage you to use bill pay to make or schedule payments via paper check.

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As a digital bank, we have a digital-first mindset, which means we are advocates of using technology to complete financial transactions online. That being said, we do not issue certified checks, cashier’s checks or money orders at this time and encourage you to use bill pay to make or schedule payments via paper check.

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Can I withdraw money from an ATM? /faqs/can-i-withdraw-money-from-an-atm/ Wed, 04 Jan 2023 20:04:08 +0000 /?post_type=faqs&p=1197 One of the many benefits of choosing an Innovator Business Checking Account at Grasshopper Bank is that you can enjoy the benefit of fee-free withdrawals at 37,000+ MoneyPass and 8,500+ SUM ATMs nationwide. For as hard as you work for your money, you shouldn’t have to throw it away on surcharge fees, so be sure […]

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One of the many benefits of choosing an Innovator Business Checking Account at Grasshopper Bank is that you can enjoy the benefit of fee-free withdrawals at 37,000+ MoneyPass and 8,500+ SUM ATMs nationwide. For as hard as you work for your money, you shouldn’t have to throw it away on surcharge fees, so be sure to utilize the ATM locators to find one nearest you.

When in doubt, just look for the bright red SUM or MoneyPass logo displayed on a sign or ATM screen to avoid paying a surcharge. Additional third-party ATM fees may vary by ATM operator.

For full terms and conditions, please refer to our Master Service Agreement.

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How can I receive a wire transfer? /faqs/how-can-i-receive-a-wire-transfer/ Thu, 21 Apr 2022 15:28:42 +0000 /?post_type=faqs&p=878 Incoming Domestic Wire Instructions Use the instructions below to receive an incoming domestic wire transfer.   Beneficiary Bank Name: Grasshopper Bank, N.A. ABA: 026015024 Address 1: 261 5th Ave, Suite 610 Address 2: New York, NY 10016   Beneficiary Name: Recipient’s Name Address 1: Recipient’s Address Address 2: Recipient’s Address Account Number: Recipient’s Account Number […]

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Incoming Domestic Wire Instructions

Use the instructions below to receive an incoming domestic wire transfer.

 

Beneficiary Bank

Name: Grasshopper Bank, N.A.

ABA: 026015024

Address 1: 261 5th Ave, Suite 610

Address 2: New York, NY 10016

 

Beneficiary Name: Recipient’s Name

Address 1: Recipient’s Address

Address 2: Recipient’s Address

Account Number: Recipient’s Account Number

Originator to Beneficiary: Additional information/memo

 

Incoming International USD Wire Instructions 

Use the instructions below to receive incoming international wire transfers in USD only. To receive an international USD wire, an intermediary bank must be used.

In cases where you are receiving a wire in foreign currency, please refer to the Incoming International FX Wire Instructions.

 

Intermediary Bank (can be replaced with your Bank’s US Intermediary, if it has one)

Name: Pacific Coast Bankers’ Bank

Address 1: 1676 N California Blvd STE 300

Address 2: Walnut Creek, CA 94596

SWIFT/BIC (International): PCBBUS66

 

Beneficiary Bank

Name: Grasshopper Bank, N.A.

ABA: 026015024

Address 1: 261 5th Ave, Suite 610

Address 2: New York, NY 10016

FI to FI Reference: GRNOUS33

 

Beneficiary

Name: Recipient’s Name

Address 1:  Recipient’s Address

Address 2:  Recipient’s Address

Account Number: Recipient’s Account Number

 

Originator to Beneficiary:

Additional information/memo

 

Incoming International FX Wire Instructions

Use the instructions below to receive international wire transfers that are sent in foreign currency only. For international FX wires, an intermediary bank must be used.

In cases where you are receiving an international USD wire, refer to the Incoming International USD Wire Instructions.

 

Intermediary Bank
For international FX wires, the intermediary bank is determined by the type of currency. Please refer to our Foreign Currency Wire Instructions for the correct intermediary institution.

 

Beneficiary Bank

Name: Pacific Coast Bankers’ Bank

Address 1: 1676 N California Blvd STE 300

Address 2: Walnut Creek, CA 94596

SWIFT/BIC (International): PCBBUS66

 

Beneficiary

Name: Grasshopper Bank, N.A.

Address 1: 261 5th Ave, Suite 610

Address 2: New York, NY 10016

Account Number: 026015024

 

Originator to Beneficiary

Further Credit To

Recipient’s Name

Recipient’s Address

Recipient’s Account Number

 

Final credit to the Recipient’s account will be in US Dollars. The amount may vary due to exchange rates and fees charged by the Receiving, Correspondent, and Intermediary Banks.

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How do I adjust my transaction limits? /faqs/how-do-i-adjust-my-limits/ Thu, 21 Apr 2022 15:25:59 +0000 /?post_type=faqs&p=1484 If your business requires higher transaction limits, you can request a limit increase by contacting Client Services.

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If your business requires higher transaction limits, you can request a limit increase by contacting Client Services.

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